Challenge Yourself to LIVELIFEPASHUNATELY
Control Your Emotions
Be slow to anger. I was on the phone today with a certain cable/wireless company, I was asked to provide my account number unfortunately we have are paperless so I didn't have it available. I was then told that they can only hold for 2 minutes and that I only had about 30 seconds remaining. It took everything in me not to go all the way in. I did get nice nasty but I tried to remain in control. Sometime we have to recognized that we all are doing our job, she was told to say that so I have to respect that and not take my anger out on the person. My anger although not directed at her does have the ability to affect her personally.

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